I've plugged the phone in to the correct USB port but the setting remains grayed out. Update: I was trying the touch screen in Android Auto, not the Mazda interface which I now understand doesn't work ever (how annoying). Still can't get AA to work again though. Last edited: Jul 31, 2020.
Very questionable that Mazda made the expense of using these 7" and 8" touchscreens (more expensive than a non-touch screen) and not enabling the functionality. 3 years of CX-5 (2017-2020) all have touchscreens from the factory that you basically can't use. Terrible design there. I think it may be my biggest annoyance with the vehicle.There must be a sensor that tells it when its in park. If you move the shifter from left to right real fast a couple of times, it will shut off when you push the button. 356 people found this helpful. My 2014 CX-5 is doing the same thing. First it was once in a while now it's constantly.
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